Hotel, Restaurant & Pub Falls
Slips, trips, and falls in hotels, restaurants, pubs, and leisure venues from hazardous conditions.
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£3,000 – £250,000
Typical compensation range
3 years
Limitation period
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Real cases, real outcomes
Similar Past Cases
These are real hotel, restaurant & pub falls cases with actual compensation outcomes. Your case could be similar.
Hotel Stairway Fall: Inadequate Lighting
A hotel guest fell down a poorly lit stairway with a broken handrail, suffering a traumatic brain injury. The hotel had been warned about the lighting and handrail issues during a previous fire risk assessment but had failed to act.
Prior risk assessments or inspection findings that identified hazards provide strong evidence that an occupier knew about the danger.
Pub Garden Fall: Uneven Patio
A customer at a pub fell on an uneven patio in the beer garden, suffering a severe ankle fracture requiring surgery with metal plates. The pub landlord knew the patio was in poor condition but had delayed repairs. Several other customers had previously complained.
When a business has received prior complaints about a hazard and fails to act, it significantly strengthens the case for negligence.
About Hotel, Restaurant & Pub Falls Claims
Hospitality venue slip and fall claims arise when hotels, restaurants, pubs, bars, and leisure facilities fail to maintain safe premises for guests and visitors. These businesses owe a duty of care under the Occupiers' Liability Act 1957.
Common hazards include wet entrance floors during rain (no mats or warning signs), spillages in bars and restaurants, poorly maintained external areas (beer gardens, car parks, pathways), inadequate stairway lighting, loose carpets, uneven steps, and icy outdoor areas in winter.
Hospitality businesses often have public liability insurance specifically covering customer injuries. Risk assessments and cleaning schedules are key evidence. Prior complaints or incidents at the same location strengthen claims significantly, as they show the business was aware of the hazard.
Fire risk assessments and environmental health inspections may also identify hazards that were not addressed. Guest complaints, TripAdvisor reviews mentioning safety concerns, and accident book entries all provide useful evidence.
Compensation depends on injury severity. Minor injuries from pub or restaurant falls typically settle for £3,000 to £15,000. Moderate injuries (fractures from hotel stairway falls) range from £15,000 to £75,000. Serious injuries (head injuries, spinal injuries) can reach £75,000 to £500,000. The limitation period is 3 years.
Typical Compensation Range
Based on reported settlements and court awards. Individual case values vary significantly.
Limitation Period
3 years
May vary by jurisdiction. Don't wait — time limits apply.
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